Our Values
The Symbols of Our Values
Our Commitment to You
What You Can Expect from Us
To treat you with courtesy and respect.
To include you in all decisions about how your supports are provided.
To listen to you and speak with you openly and honestly in a timely manner.
To work with you to provide supports that fit your needs at home and in your community.
To work together with the other providers you have on your team (with your consent).
To listen to your feedback and work with you to fix any problems quickly.
To keep accurate, clear and confidential records on the things we have worked on together in therapy sessions.
To ensure that you receive safe and quality services and find out what this means for you.
To keep your information private and confidential.
To follow the rules set out by the NDIS Act and Australian Consumer Law.
All the details you provide are safe with us.
